Troubleshooting Post-Installation Issues using msconfig

The System Configuration tool, otherwise known as msconfig, can help identify problems that keep Windows from starting correctly. The System Configuration tool can be accessed through the Run dialog by typing msconfig.  The System Configuration troubleshooting tool can be launched if you have administrative rights.

Unable to print to a network printer

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Three users share a Windows XP desktop computer. An inkjet is connected locally to the desktop computer. The desktop computer also connects to several laser printers over the network.
One of the users complains he cannot print to the local inkjet printer. Both of the other users are able to print to it.

What should the user do?


Answer: Install the printer while the user is logged in. When a printer is installed on a Windows XP computer that is in a workgroup or domain, the printer may need to be installed separately for each user.


Install a printer on a home network

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