Image by rwoan via FlickrThe Case of the Unexplained is an ongoing series of webcasts, by Mark Russinovich, based on real troubleshooting scenarios in Windows. Mark Russinovich is a Technical Fellow at Microsoft, which is the highest technical position at Microsoft. A Senior Architect in the Windows division, Mark was the co-founder and chief software architect of Winternals Software, co-author of Windows Internals 4th and 5th edition and Inside Windows 2000 3rd edition with
